Hi, Dr. Wes here. My refund policy is very simple: if you decide you don't want it, cancel it. When you sign up under the paid tiers through Stripe, you'll receive a license code for your package and a confirmation email with links you can use to cancel at any time. Canceling turns off your subscription in Stripe.
Once that's done, I issue the refund manually, prorated for the remaining time depending on when you canceled. I think that's fair. If you use it for a week and decide it isn't right for you, that week's charges cover the processing fees I get hit with for setting all of this up.
And honestly, I never wanted to do all this. But it's been an eye-opening return to web and e-commerce development, something I hadn't touched in a few years. I'm a mad scientist. I want to develop cost-effective ways to limit the damage AI development has the potential to cause to our world and species, while also making AI safe enough to use so we can actually move forward and learn from the massive piles of data humanity has accumulated over the last twenty years.
I hate the business side of all this, and it actually feels good to say that out loud. You'd be correct to guess I used AI heavily. It's how I built in six months what would otherwise take teams of people a couple of years. But this section right here is just me typing.
What I'm hoping will happen is that most folks use the free, open-source version and join the Discord so I can build a community. This site represents the real work I did in Git developing the verifier, which I patented entirely to keep greedy buzzards from stealing it.
Tesla is a hero of mine, but if we learn from our heroes, what I learned from Tesla is to watch out when the bankers show up. What I learned from the Joker is that if you're good at something, never do it for free. The free version is the working core, and most people will be able to tell there whether this is useful to them. Each version above that adds specific capabilities based on the size and complexity of the model or agent system you need to monitor.
So what does this have to do with refunds? I'm hoping that by the time people reach the paid tiers, they already know they have a real use for this, and refunds aren't an issue. I also want serious users who get this far to know that I'm actively here, and that what I've built is a new way of approaching security for AI.
I've already done the theoretical legwork, and I plan to scale this to protect AI browsers and operating systems as well. People hate AI, often for good reason, but the biggest problem with AI right now is that small and mid-sized organizations are rightly afraid of creative deployments. The regulations emerging in places like Europe and California are tailored for the big players burning billions who can absorb the impact. Smaller organizations can't, which means the most valuable uses of AI haven't even been discovered yet.
Guardrail API is built to fill that gap. This isn't another gimmick designed to cash in on AI fear or hyper-spending. And yes, I'll sell out in an instant if the right offer lets me keep doing this work in a bigger sandbox.
Bottom line: refunds are prorated from activation to cancellation date and are issued manually after you cancel your subscription in Stripe using the links provided in your welcome email.